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Can you find these words relating to Customer Service Week 2005?

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Crossword clues

Solve these clues to fill the grid.

The state of being ___
1 Across
A particular instance of selling (plural)
3 Across
An organized body of related information
4 Across
Work done by one person or group that benefits another
5 Across
A characteristic property that defines the apparent individual nature of something
9 Across
A connection allowing access between persons or places
10 Across
Electronic equipment that converts sound into electrical signals that can be transmitted over
11 Across
Worldwide network connecting computers
12 Across
Someone who pays for goods or services
2 Down
A system of rules of conduct or method of practice
4 Down
Machine that stores information and runs programs
6 Down
Good-natured tolerance of delay or incompetence
7 Down
Return to an original state
8 Down

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